Privacy Policy - Hypergroup 3

1. Introduction

At Hyper Group 3 (“we,” “us,” or “our”), accessible via hypergroup3.com (“Website”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We recognize the importance of transparency, security, and individual control over personal information and prioritize the protection of your fundamental rights and freedoms related to privacy.

2. Scope and Data Controller

This Privacy Policy applies to all personal data processed by Hyper Group 3 when you visit or interact with hypergroup3.com, use our services, or contact us. Hyper Group 3 is the data controller responsible for the processing of your personal data under applicable privacy legislation. If you have any questions or requests concerning your data, you may contact us directly at [email protected].

3. Categories of Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Includes information such as your browser type and version, IP address, time zone, browser plug-in types, device identifiers, pages visited, session duration, navigation paths, and referring URLs. These data aids in understanding how users interact with our Website.

b. Account Data
Includes personal details submitted when creating a user account, such as your full name, email address, mailing address, phone number, and login credentials.

c. Profile Data
Includes preferences, settings, purchase history, behavioral information, marketing responses, and feedback concerning your interactions with our Website and services.

d. Communication Data
Includes any communications you submit to us via contact forms, emails, support queries, call logs, and chat interactions, as well as records of those communications.

e. Technical Data
Includes device type, operating system, system configuration, IP addresses, language preferences, and diagnostic data for troubleshooting errors or issues.

f. Transaction Data
Includes details related to purchases or service subscriptions made through the Website, such as billing address, payment method (processed via secure third-party payment providers), and delivery or fulfillment information.

g. Preference Data
Includes your chosen communication preferences, consents for email marketing or newsletters, and any self-identified interests or areas of product relevance.

4. Legal Bases for Processing

We rely on the following lawful bases under GDPR and, where applicable, equivalent bases under CCPA, to process your personal data:

– Consent: When you have given clear consent to the processing of your personal data for a specific purpose, such as subscribing to a newsletter.
– Contractual Necessity: Where processing is required to fulfill a contract with you or to take steps at your request prior to entering into a contract.
– Legal Obligation: When we are legally required to process certain data to comply with statutory obligations.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, marketing analysis, fraud prevention, or administrative purposes—provided these interests do not override your rights and freedoms.

5. Your Rights

You have the following rights regarding your personal data under applicable data protection laws:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You are entitled to request that we correct any inaccuracies or complete incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations.
– Right to Restriction: You have the right to request we restrict the processing of your data in certain circumstances.
– Right to Data Portability: Where applicable, you may request to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
– Right Not to be Subject to Automated Decision-Making: Where applicable, you have the right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us at [email protected]. We will make commercially reasonable efforts to respond in compliance with applicable laws.

California Residents (CCPA Specific Rights):

If you are a California resident, you have additional rights under the CCPA, including the right to:

– Know the categories and specific pieces of personal information collected;
– Request deletion of your personal information;
– Opt-out of the sale of your personal information (note: we do not sell personal data);
– Non-discrimination for exercising your rights under CCPA.

6. Security Measures

We employ a range of technical and organizational measures to ensure the confidentiality, integrity, and availability of your data, including:

– End-to-end encryption for data in transit and at rest;
– Strict access controls and authentication procedures;
– Regular security assessments and penetration testing;
– Secure backup systems to prevent data loss;
– Staff training on data protection, privacy awareness, and secure handling practices.

While no method of transmission over the internet or method of electronic storage is 100% secure, we endeavor to use industry-standard protections to safeguard your information.

7. International Data Transfers

Where data is transferred outside the European Economic Area (EEA) or other jurisdictions with similar protections, we ensure such transfers comply with privacy regulations through:

– The implementation of Standard Contractual Clauses approved by the European Commission;
– Risk assessments and supplementary safeguards where necessary;
– Transfers only to jurisdictions recognized as ensuring an adequate level of data protection.

8. Data Retention

We retain personal data only for as long as necessary to achieve the purposes for which it was collected or to comply with legal, tax, or regulatory requirements. Subject to those obligations, we apply the following general retention guidelines:

– Account Data: Retained for the lifetime of the user account and up to 6 years thereafter for legal purposes.
– Transaction Data: Retained for 7 years to comply with financial regulations.
– Communication Data: Kept for 3 years from the date of last contact.
– Technical and Usage Data: Anonymized or deleted after 2 years.
– Marketing Preferences: Maintained until you unsubscribe or withdraw consent.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on hypergroup3.com. Cookies fall into the following categories:

– Essential Cookies: Required for core Website functionality, such as user authentication and security.
– Functional Cookies: Support enhanced features such as saved preferences and personalization.
– Analytics Cookies: Help us understand site performance and usage patterns via services like Google Analytics.
– Performance Cookies: Assist in monitoring Website health and optimizing performance.

10. Cookie Management & Compliance

When you first visit hypergroup3.com, we present a cookie banner allowing you to manage your preferences. You may opt in or out of non-essential cookies at any time using our Cookie Settings tool or via your browser settings.

In compliance with GDPR and CCPA:

– We do not set non-essential cookies without your consent;
– You may withdraw consent at any time;
– We respect Do Not Track (DNT) signals supported by your browser.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has submitted personal data through hypergroup3.com, please contact us at [email protected], and we will promptly delete such information.

12. Policy Updates

We may amend this Privacy Policy from time to time as operational, legal, or regulatory standards evolve. Material changes will be communicated explicitly through a notice on our Website or via email where appropriate. Continued use of hypergroup3.com after changes constitutes your acknowledgment and agreement to the updated policy.

13. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

We are committed to ensuring that your privacy is respected and protected. For any unresolved privacy concerns that you feel we have not addressed adequately, you may contact your local data protection authority.

Hyper Group 3 is dedicated to complying fully with all applicable data privacy laws and ensuring your personal data is handled with the utmost care. Please reach out to [email protected] with any privacy-related inquiries or feedback.